Join the waitlist for exclusive updates and offers!

Help Centre

Find answers to your questions about Hooman's AI-powered pet care platform. We're here to help you and your pet get the most out of our service.

Getting Started

Learn the basics of using Hooman's AI assistant

  • • How to set up your pet's profile
  • • Understanding Ezra AI responses
  • • Connecting with your veterinarian
  • • Setting up health tracking

Health Monitoring

Track your pet's health with AI insights

  • • How health tracking works
  • • Understanding health alerts
  • • Medication reminders setup
  • • Interpreting health reports

AI Assistant

Get the most out of Ezra AI

  • • What questions can I ask Ezra?
  • • How accurate are AI recommendations?
  • • Emergency situations guidance
  • • Breed-specific advice

Account & Billing

Manage your account and subscription

  • • Managing your subscription
  • • Updating payment methods
  • • Data privacy and security
  • • Cancellation policy

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Contact Support